Collection and Use of Personal Information

We collect personal information from you to provide an efficient, meaningful and customized experience for you on the Site.
A.L.L.I.E.S Pro Services LLC (“ALLIES,” “we,” “us,” or “our”) collects personal information that you voluntarily provide when you use our website, purchase a product or service, register for a workshop, create a membership account, complete an intake form, subscribe to communications, or contact us.
We collect and use personal information to provide an efficient, meaningful, secure, and customized experience.

Personal Information You Provide

Depending on how you interact with ALLIES, we may collect:

• Contact information, including your name, email address, telephone number, mailing address, company, organization, or professional title.

• Account information, including your username, password, membership status, account number, preferences, and other information associated with an online account.

• Transaction and billing information, including your billing name, billing address, purchase history, transaction amount, payment status, and limited payment-related details received from our payment and invoicing processors.

• Program and registration information, including the workshops, training programs, memberships, consultations, courses, or events for which you register.

• Professional and educational information, including employment history, education, professional experience, career interests, business information, goals, résumé information, and other details voluntarily submitted through an intake form or during a consultation.

• Communications, including messages, inquiries, feedback, survey responses, testimonials, support requests, and other correspondence you send to us.

• Membership and course activity, including enrollment status, course progress, completed lessons, assessment responses, login activity, and use of prerecorded or downloadable materials.

• Marketing preferences, including newsletter subscriptions, communication preferences, and responses to promotional communications.

• Other information you voluntarily provide when using our website, services, programs, or third-party platforms.

Please do not provide Social Security numbers, financial account credentials, medical information, immigration records, or other highly sensitive information unless we specifically request it for a legitimate purpose and provide appropriate instructions for submitting it securely.

Payment Information

Payments may be processed by third-party platforms and payment providers, such as Kajabi Payments, Stripe, PayPal, Apple, or Google.

Payment-card information is generally submitted directly to the applicable payment processor. ALLIES may receive transaction information, such as the purchaser’s name, billing address, payment status, transaction date, amount paid, payment method type, and limited card details such as the last four digits. We generally do not receive or store complete payment-card numbers or card security codes.

Payment information is also subject to the privacy policy and security practices of the provider processing the transaction.

Information Collected Automatically

When you visit our website or use an online membership, course, or service, we and our authorized technology providers may automatically collect information such as:

• Internet Protocol address;
• Browser type and version;
• Device type;
• Operating system;
• Referring and exit pages;
• Pages or content viewed;
• Links or features used;
• Login and account activity;
• Course or membership activity;
• Approximate location derived from an IP address;
• Date and time of access;
• Time spent on the website or platform;
• Cookie identifiers; and
• Diagnostic, performance, and error information.

We may collect this information through cookies, pixels, server logs, analytics services, and similar technologies. Additional information about these practices may be provided in our Cookie Policy.

How We Use Personal Information

We may use personal information to:

• Provide, operate, and administer our website, services, programs, memberships, and digital products;
• Process purchases, registrations, subscription payments, and renewal transactions;
• Fulfill orders and provide access to purchased content;
• Create and administer customer and membership accounts;
• Send confirmations, receipts, access instructions, service notices, and account communications;
• Schedule consultations, workshops, trainings, and other services;
• Provide career, professional-development, business, and educational services;
• Personalize services, recommendations, resources, and website content;
• Track course participation, progress, and completion;
• Respond to questions, requests, concerns, and customer-support inquiries;
• Deliver newsletters and marketing or promotional communications when permitted;
• Manage communication preferences and process unsubscribe requests;
• Conduct surveys, research, analytics, and internal reporting;
• Evaluate and improve our website, programs, services, content, and marketing efforts;
• Detect, investigate, and prevent fraud, misuse, security incidents, unauthorized account access, and other unlawful activity;
• Verify transactions and enforce our agreements, policies, and intellectual property rights;
• Maintain business, accounting, tax, and transaction records;
• Comply with legal, regulatory, contractual, and reporting obligations; and
• Protect the rights, safety, property, and legitimate interests of ALLIES, our customers, and others.

We will not use personal information for a materially different, unrelated, or incompatible purpose without providing appropriate notice or obtaining consent when required.

How Do we Protect Your Information and Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
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These safeguards may include:

• Using reputable website, hosting, membership, and payment-service providers;
• Using Secure Sockets Layer or Transport Layer Security encryption when supported;
• Restricting access to personal information to authorized individuals and providers;
• Using account-access controls and authentication measures;
• Maintaining appropriate software, systems, and security practices; and
• Reviewing and limiting the personal information collected and retained.

Third-party platforms, including Kajabi and payment processors, maintain their own security procedures and are responsible for the systems under their control.
No website, electronic transmission, storage system, or security measure is completely secure. Therefore, we cannot guarantee absolute security.

Email and Sensitive Information

Email is not considered a fully secure method of communication. Please do not send passwords, complete payment-card numbers, Social Security numbers, financial account credentials, medical records, immigration documents, or other highly sensitive information through ordinary email.
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If you choose to send sensitive information by email without being instructed to do so, you accept the risks associated with that transmission.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We may share personal information with certain third parties in the U.S. that perform services on our behalf. The services provided by those third parties may include:

• Operating, hosting, maintaining, and securing our website;
• Hosting memberships, prerecorded courses, workshops, and digital materials, including through platforms such as Kajabi;
• Processing and authorizing payments through providers such as Kajabi Payments, Stripe, PayPal, Apple, or Google;
• Managing customer accounts, registrations, subscriptions, and course access;
• Scheduling consultations, workshops, and appointments;
• Sending transactional emails, newsletters, and marketing communications;
• Providing customer support and responding to inquiries;
• Managing forms, surveys, assessments, and electronic documents;
• Website analytics, performance measurement, and troubleshooting;
• Advertising and marketing, when applicable;
• Data storage, backup, fraud prevention, and cybersecurity
• Providing products, programs, or services requested by customers.

Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.
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We and our third-party service providers in the U.S. may also disclose your personal information:

• As required or permitted by law such as to comply with a subpoena, in response to a search warrant or other legally valid inquiry, order or similar legal process;
• To investigate both in the case of a breach of an agreement or contravention of law;
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, establish, exercise or defend a legal claim, investigate fraud or respond to a government request;
• To any other third party with your prior consent to do so.

If A.L.L.I.E.S Pro Services LLC engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion.
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We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly identify you or any user by name.

Third Party Websites

Our Site may contain links to third party websites. When you click on a link to any other website or location, you will leave our Site and go to another site, and another entity may collect personal information from you. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website you visit. The links to third party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content or websites.

Cookies and Other Tracking Technologies

This Site uses cookies and other tracking. Cookies are small text files of information stored by the Internet browser on your computer's hard drive. For example, we may use cookies to collect browsing data to keep track of your preferences and profile information and to collect general usage and volume statistical information. Our cookies do not collect personal or confidential information and are not spyware. Some of our cookies are served by us, and some are served by third parties who are delivering services on our behalf.
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You may set your Internet web browser to refuse cookies or to remove cookies from your hard drive. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block them using different browsers. By blocking or deleting cookies used on our website and mobile application, you may not be able to take full advantage of our services.

The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Children Under the Age of 13

This Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@alliesproservices.com

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Information Sharing.
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We will maintain the information you send via e-mail in accordance with applicable federal law.
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Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail hosting our marketing emails.

Notification of Privacy Statement Changes

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

Non-United States Visitors

If you are a non-U.S. user of the Site, by visiting the Site and providing us with data, you acknowledge and agree that your personal information may be processed for the purposes identified in the Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States where laws regarding processing of personal information may be less stringent than the laws in your country and where your personal information may be accessed by the courts, law enforcement and national security authorities as required under the laws of those jurisdictions. By providing your data, you consent to such transfer.

GDPR

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

• We will retain the any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.
• You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.
• You have the right to seek restrictions on the processing of your data.
• You have the right to object to the processing of your data and the right to the portability of your data.
• To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
• You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.
• We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

For further information on each of these rights (including the circumstances in which they may apply), see the guidance from the UK Information Commissioner's Office (ICO) on individual rights under the General Data Protection Regulation.

If A.L.L.I.E.S Pro Services LLC engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion.
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We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly identify you or any user by name.

We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Exercising Your Privacy Rights & Contact Information

If you would like to exercise any of your rights as described in this Privacy Policy, please: email us at:
info@alliesproservices.com
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We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf. However, we will make reasonable efforts to verify your identity using information we already maintain, and we will not request additional information from you solely for verification purposes unless necessary to protect against fraudulent requests.
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Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification and will be deleted or destroyed within a reasonable time after processing your request, unless retention is required by law.